Privacy Policy

Effective Date: August 12, 2024

Welcome to DataDefender. This Privacy Policy describes how DataDefender ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application, website, and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use the Service.

1. Information We Collect

At DataDefender, we are committed to user privacy and data minimization. We only collect data essential for the performance, stability, and improvement of our service. Specifically, we may collect:

• Device identifiers – solely used for performance diagnostics and service optimization.
• Crash logs and app diagnostics – to identify technical issues and improve functionality.

We do not collect or log:

• IP addresses
• Browsing activity
• DNS queries
• Any personally identifiable information

All collected data is processed in a way that cannot be used to identify individual users. Our systems are designed to operate with the minimum necessary information and to preserve your anonymity.

2. How We Use Your Information

We use the collected information to:

• Provide and improve the Service
• Respond to customer service requests
• Analyze usage trends and performance
• Send important service-related notifications (not for marketing without consent)
• Ensure safety, security, and legal compliance

3. Sharing Your Information

We do not sell your personal data. We may share limited data:

• With service providers (e.g., analytics or infrastructure partners) under confidentiality
• With legal authorities if required by law or to prevent harm
• With affiliates strictly to operate and improve the Service, respecting user privacy settings
• In de-identified or aggregated form that cannot identify an individual

4. Data Retention

We retain data only as long as necessary for the purposes outlined or as required by law (e.g., accounting, fraud prevention). You may request deletion of your data via support.

5. Your Privacy Rights

You may have the right to:

• Request access to your data
• Request correction or deletion
• Object to or restrict certain processing
• Withdraw consent (where applicable)

To exercise your rights, email us at support@datadefender.xyz.

6. California Privacy Rights

If you are a California resident, you may request information about data shared with third parties for marketing purposes. Contact us at support@datadefender.xyz with the subject line: “California Privacy Request.”

7. Data Storage & International Transfer

Your information may be stored or processed in the U.S. or other countries where we or our partners maintain facilities. By using the Service, you consent to such transfer in accordance with applicable law.

We apply commercially reasonable safeguards to protect your data.

8. Children's Privacy

DataDefender does not knowingly collect personal data from children under 13. If we learn we have done so inadvertently, we will delete the information promptly. Parents may contact us at support@datadefender.xyz to request deletion.

9. Third-Party Links & Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at https://datadefender.xyz/privacy.html with the effective date. Continued use of the Service indicates your agreement to the changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 support@datadefender.xyz
🌐 https://datadefender.xyz